Troubleshooting Payments
Quick diagnostics when paid flows do not complete.
If checkout fails or tier does not update, walk through basic checks before retrying.
Checklist:
1. Confirm your payment method is valid and has available funds.
2. Retry checkout using a fresh browser session.
3. Confirm your selected plan is still active and available.
4. Check subscription history after retrying.
If still blocked, contact support with the timestamp and the plan you attempted to purchase.